Do you REALLY know your clients?
The best MSP's know their clients business goals You might know their management and staff, you might know their IT platform configuration and you might might have a great relationship supporting their current operations leadership. But do you really know your...
getKambium keeps getting smarter!
We want to make it even easier for every MSP client to have a technology roadmap, an account plan, and for everyone to see where their sales quoe is coming from. This month's enhancements include:1. It is easier to maintain questions and questionnaires.You can now...
3 Client Facts MSP’s Usually Miss…
The best MSPs know their client’s current top 3 business goals. How many do you know? Fact #1 Your client has a business plan with goals to achieve, risks to mitigate, processes to improve and costs to manage. Fact #2 IT will be vital to them...
getKambium portal update – Customizable Current State
getKambium just got smarter! You asked for it, and we’ve delivered! Current State Questions are now editable! getKambium now lets you add new ones, change the wording, and even re-arrange the order. It’s super easy to change. Just go into the ‘setup’ menu (subject to...
WEBINAR recording : Secrets of MSP Success #2 – Talk Business not Tech.
Secrets of MSP Success #2 - Talk Business not Tech. CompTIA’s “IT Industry Outlook 2023” states that that “the days of speeds and feeds tech-talk as the main sales call vernacular to the IT guy are largely over. Buyers today want a channel provider that has unique...
WEBINAR Recording. Secrets of MSP success – the facts behind effective QBRs
Here's the evidence! It's from the latest profitability index, just released this month, from Sevice-Leadership. The facts are proven and this recording has the evidence! The most successful MSPs : 1. make QBRs a priority2. include the client's C-level execs in their...
Channel Daze – Register to win FREE STUFF
It's time for Channel Daze and getKambium is proud to be a sponsor. Channel Daze is a fun giveaway event that takes place over 10 days. And it was created just for managed service providers like you! We're in GREAT company! 30 of us in the channel got together...
getKambium Portal Update – new feature
We have TWO exciting changes to announce. Minute Taking in QBR's This week we began rolling out our ‘minute taking’ feature. We’re very excited because it allows you to record the agreed decisions at the QBR meeting, send them to the client, and then to track...
Six tips to become a trusted advisor to your customer
Every company that delivers services to organizations wants to be that organization's trusted advisor - and that is especially important for an MSP. As an MSP you don’t want to be seen as the people that just turn up when something is broken, or to install a new...
Release Update 14 April 2023
1. New and improved QBR meeting designer. Allows you to write an agenda for the QBR meeting, as you are confirming the content for the report. Allows you to set a clear agenda for the QBR with desired outcomes. Add agenda items manually for each section of the...