getKambium Portal Update – new feature

getKambium Portal Update – new feature

We have TWO exciting changes to announce.   Minute Taking  in QBR's This week we began rolling out our ‘minute taking’ feature.  We’re very excited because it allows you to record the agreed decisions at the QBR meeting, send them to the client, and then to track...

Six tips to become a trusted advisor to your customer

Six tips to become a trusted advisor to your customer

Every company that delivers services to organizations wants to be that organization's trusted advisor - and that is especially important for an MSP. As an MSP you don’t want to be seen as the people that just turn up when something is broken, or to install a new...

Release Update 14 April 2023

Release Update 14 April 2023

1. New and improved QBR meeting designer.    Allows you to write an agenda for the QBR meeting, as you are confirming the content for the report. Allows you to set a clear agenda for the QBR with desired outcomes. Add agenda items manually for each section of the...

Release Update 16 February 2023

Release Update 16 February 2023

1. New and improved QBR meeting designer.    Allows the user to plan their QBR Why is the information being presented? What do we need to talk about with the client? What decisions do we need to make or approvals are seeking as a result? (These notes will form the...

What does a vCIO really do?

What does a vCIO really do?

Being born from an MSP matters! Last week, the call went out in a peer group that our MSP belongs to: "Looking for a vCIO job description" That's something we can answer!  Our MSP business has been working in this space for a few years, and getKambium exists because...

Updates & Fixes : November 2022

Updates & Fixes : November 2022

GetKambium continues to make huge strides. If you haven't logged in for a while, you'll notice a number of changes.  Some are big and some are small.   Thank you for your feedback, it's helped us shape and polish the platform.   Changes effective Monday 21...

So many milestones!

So many milestones!

Milestones come from the Appian Way in Rome, which tells us two things: 1.  Milestones have been around for a while now 2. There was a time when there weren't milestones I can't imagine how people tracked anything before that.  That's probably the point of course, and...

Ready, Set, Go!!

Ready, Set, Go!!

Test launch done! Success! We're away. Thank you to the team at ConnectWise and IT Nation in Australia.   The Gold Coast event was incredible for us. Clearly there are many MSPs that share common challenges Their sales engagement processes are manual, which means they...